Our Frequently Asked QuestionsIf there are more questions you would like to ask that haven't been answered here, give us a call at 630-297-8804
I have never used YourDirtyLaundry before, what do I need to do?
Do I have to be home to meet the driver?
What if I cannot meet my scheduled appointment time?
Should I tip my delivery driver?
How does Your Dirty Laundry service work?
First, login to our website or call and schedule a time for pick up. Gather your laundry and our delivery driver will meet you at the scheduled time to collect your clothes. Our driver will weigh your clothes and provide you or text you the price for the service. Once your clothes are clean, we will notify you via text or email so you can schedule a time for delivery. Your credit card will be charged accordingly and you will receive a receipt. Your driver will deliver your clothes to you or your designated area with your clean clothes in garment bags which are yours to keep or re-use for your next order!